To create a stronger financial institution with enhanced products, digital tools, more locations and resources. The merger brings together two leading companies to create a powerful Northeast financial institution with $24 billion in assets all while maintaining the personalized service you value. 

The merger was finalized on September 1, 2025. An integration of banking systems will follow in February 2026.

The combined bank will operate under a new name and brand, Beacon Bank. The legal name of the institution will be Beacon Bank & Trust.  While our name is changing, the team you know and trust is staying the same.

The name Beacon Bank was carefully chosen to reflect the shared vision of the combined organization. A beacon represents guidance, strength, and a promise of stability—core principles that the legacy institutions have upheld for generations.

The Beacon Bank name  went into effect September 1, 2025. You will continue to be served after that date under the Berkshire Bank brand operating as a division of Beacon Bank & Trust. Over time, you will begin to see updates such as the new name on statements, in online banking and at branches as the bank prepares for a full transition to the Beacon Bank brand, along with integration of banking systems in the first quarter of 2026.

You will gain access to enhanced products and capabilities including an expanded suite of financial services, a larger network of branches, increased lending capacity, more industry-leading experts and best-in-class technology – all desired to better support your financial goals. The company will also maintain the local decision making you’ve come to expect, all delivered by familiar names and faces you trust.

The bank will maintain its strong ties with its communities and will be better positioned to elevate its impact using the totality of resources that the larger organization will be able to provide. Berkshire Hills Bancorp and Brookline Bancorp have longstanding reputations for strong corporate citizenship and that work will continue as a combined organization.

Updates will be provided through mail, email, digital channels, your relationship manager, and our website. Please ensure your contact information is current so you don’t miss any important notices. Visit your local office or contact us at 833-BERKBNK to confirm your information is correct.

Visit your local branch, contact your relationship manager, or call the Client Contact Center at 833-BERKBNK. Additional details are available at the merger information hub https://www.berkshirebank.com/premiernortheastbank.

Yes, there will be no immediate changes to account access. 

Should any updates to your account numbers be required, you will receive clear and timely instructions to guide you through the process.

The Beacon Bank routing number is 211371489

Yes. You should experience no disruption at this time and any future impacts will be communicated to you in advance.

Yes. You will continue to receive your account statements just as you do today. 

There will be no immediate changes. If there are any future product enhancements or changes, we will communicate with you in advance. 

Yes, you will gain access to an expanded suite of financial products and services.

You’ll continue with your current accounts and services for now. Enhanced offerings will be introduced over time. We’ll share any new account offerings, product name or feature changes well in advance so you’ll be informed and can make decisions on what is best for you.

There are no immediate changes to your existing fees, rates, benefits or terms, which will be subject to your current account agreements. You will be notified in advance if updates are planned.

You can continue using your current materials without interruption. 

Nearly all branches and ATMs will remain open. Berkshire Hills Bancorp and Brookline Bancorp have largely complementary geographic footprints with limited branch overlap. As a result, we are expecting only four branch consolidations in early 2026 due to the proximity of our branches to one another. If your branch is impacted, we will communicate with you well in advance of any changes and offer nearby alternatives.

Yes, you can continue to visit your local branch. While you’ll begin to see updates like our new name and logo, the team you know and trust will remain the same.

Yes, you can continue using your online and mobile banking platforms as you do today. You will be notified in advance of any enhancements or changes.

You will continue to use the same online and mobile banking credentials you do today. You will be notified in advance of any changes.

No. Your loan account number(s) will remain the same.

No immediate changes are required. Automatic payments and direct deposits will remain unchanged until you are notified of any updates.

Yes, please update your mortgagee clause to:

Beacon Bank & Trust
ISAOA/ATIMA
PO Box 1849
Coppell TX 75019

 Loan payments should be sent to Beacon Bank, PO Box 4129, Woburn, MA 01888-4129

 If you currently receive a monthly payment notice for your loan, you will continue to do so. We encourage you to review your statement carefully and call us if you have any questions.

For questions regarding a new or pending mortgage with Beacon Bank, please contact your loan originator directly, call Beacon Bank at 800.698.2265 or visit www.beaconbank.com.  For questions regarding a new or pending home equity or consumer loan, please contact your local branch or www.beaconbank.com.

800.698.2265 - PO Box 1308, Pittsfield, MA 01201-1308

How do I contact Beacon Bank regarding my commercial or business banking loan? 

Loan payments should be sent to Beacon Bank, PO Box 4129, Woburn, MA 01888-4129.

During the 60-day period following February 9, 2025, we will process your loan payment effective the date of receipt. During this same 60-day period, a loan payment received at the old payment address on or before its due date may not be treated by the new servicer as late, and a late fee may not be imposed on you. We encourage you to send your payments to the new payment address.

855.674.1273  
1 Corporate Drive
Suite 360
Lake Zurich, IL 60047-8945

You will continue to work with your existing trusted advisors who will remain your primary point of contact. We will continue to bring you best-in-class investment solutions, exceptional client service, integrated investment management and will now offer an expanded set of capabilities. 

We will be able to offer an expanded set of capabilities to help you on your financial journey. We will share more on those enhancements in the months ahead.

Yes. Any changes affecting your wealth accounts will be communicated well in advance.